Q:Trading company or factory?
A:We are e-cigarette factory and we heartly welcome you clients to visit our factory for business talk.

Q:About Warranty?
A:From shipping date, 6 months for battery, 3 months for atomizers.If product is defective, pls tell us within 3 days.

Q:Delivery time?
A:Basically, 3 working days for sample order,7-14 working days for bulk order

Q:Shipment arrangement?
A:Usually we arrange shipment by DHL,UPS,TNT,etc.

Q:About OEM Service?
A:We have a MOQ for OEM order, we highly welcome your to ask our staff and discuss more detail about your project.OEM including color/ Your LOGO/ packing style etc.

Q:About ODM service?
A:Look up has experienced R&D team to protect your ODM program, we believe a great product stems from a bold idea.

Q: How to place an order?
A:1)First, pls send us the Link to get the price.
2)After you confirm order details, we will send you a PI and wait for your payment.
3)We will ship out package once products are finished.